A hold off in supply could also result in added storage expenses to accrue which will have to have paid out just before shipping.

Returns are effortless, only contact us for your returns range and send out your merchandise to our returns centre for fast processing. We'll get you a substitute or refund inside a snap!

We Put Our Prospects To start with to us. If it won't suit, it breaks, you have improved your brain or for no purpose in anyway only send it back to us and we'll cheerfully refund you every cent.

No require to invest in anything else, all components and tools necessary to experience are included in the box!

Every so often, a bike may well run from inventory at our warehouse and the website wasn't current any time you positioned your purchase. In that situation, We are going to deliver you an email ideal Once you location your purchase notifying you from the backorder, just what the envisioned time for arrival is, and what substitutes are available in circumstance you are interested in obtaining a bike sooner.

UrbanBikeDirect is devoted to educating, informing and partnering along with you to generate best electric bike alternatives for yourself.

Please let three-ten business enterprise days for your order to reach. All of our products are sourced while in the US and we choose delight in acquiring the quickest transport from the marketplace.

Selling price match ask for must display full product at checkout which include any transport prices considering that we provide free shipping on our merchandise.

If you get has shipped, you (the buyer) will probably be liable for actual return shipping and delivery costs. Refunds will only be issued to the initial bank card that you use when placing your get.

All Brands are qualified Except particularly notated around the merchandise description site. If you'd like to Examine if we could price match a electric bike before you decide to location your get, remember to Get hold of us. 

Once in a while, a bike may possibly operate from stock at our warehouse and the web site was not current once you put your get. In here that situation, We'll send out you an e mail right after you put your get notifying you of the backorder, what the predicted time for arrival is, and what substitutes are available in situation you are interested in obtaining a bike faster.

Customs, Duties, and Taxes: Import obligations, taxes, and expenses aren't included in the product price tag or shipping Value. The recipient of a world shipment might be subject to customs brokerage expenses, import obligations, and taxes following the cargo reaches the spot place. Further rates are definitely the accountability of the recipient mainly because We've got no Manage in excess of these government-imposed fees and can't ascertain what they may very well be. Customs guidelines change greatly among nations around the world.

In the event that the product or service is been given in a condition which we deem unacceptable, we reserve the correct to deny your return. Upon receipt on the claimed product, We are going to both refuse it or Get hold of you by electronic mail to inform you which the product was been given damaged or made use of.

Should you be accepted, then your refund will likely be processed, and a credit score are going to be quickly applied to the initial technique of payment within just 10 small business days.